Returns & Exchanges

At Loewen Design Studios, we take pride in our craftsmanship and want you to be completely satisfied with your handcrafted furniture. If your piece isn't a perfect fit for your home, our streamlined return process ensures a smooth resolution within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of receiving your item with your order number and the reason for the return.

• 2.
  Prepare for Pickup

  Ensure the furniture is disassembled if necessary and placed in its original packaging to prevent damage during transit.

• 3.
  Schedule Shipping

  Our logistics partners will coordinate a convenient time to collect the item directly from your residence.

• 4.
  Inspection and Refund

  Once the item arrives back at our studio and passes a quality inspection, we will issue a full refund to your original payment method.